Refund Policy
Last updated: November 2026
We want you to be completely satisfied. If the service doesn't work for you, we'll make it right.
Tender Alerts Subscription (₹499/month)
- You may cancel at any time. No questions asked.
- If you cancel within 7 days of your first payment and have not received any alerts, you are entitled to a full refund.
- If alerts were delivered but were not relevant to your business profile, contact us within 30 days — we will review and issue a refund if the mismatch was on our end.
- Partial refunds for mid-cycle cancellations are not provided after the 7-day window.
Tender Consultation (₹1,499 per tender)
- Full refund if we cannot schedule your consultation within 48 hours of booking.
- Full refund if the consultation has not yet taken place and you cancel more than 12 hours before the scheduled time.
- No refund once the consultation has been completed.
End-to-End Bid Support (Custom)
Refund terms are agreed in writing before work begins and are included in your service agreement.
How to Request a Refund
Call us at 93662 18754 or WhatsApp us with your name, registered phone number, and reason. We process all refund requests within 5 business days. Refunds are credited to the original payment method.
Questions
If you have any questions about this policy, reach out directly — we're a small team and we respond quickly.